YOU BRAND THE SERVICE AS YOUR OWN
A unique feature of eLISTmanager. The whole service is available on a white label basis, meaning your clients access their accounts using YOUR domain name. Your clients will have no way of tracing the service back to us, allowing you to set your own pricing levels.

RESPONSE TRACKING REPORTS
Includes graphical management reports displaying clickthrough responses and unsubscribes for each campaign. Clickthrough respondents, sorted by URL clicked, can be downloaded following a campaign. Multiple report screens allow you to view click responses in various formats.

FULLY CUSTOMISABLE
You have total control over the look and feel of all emails and client facing pages. We never display any third party banners, nor will email addresses be shared with anyone else. All emails sent from the system can be configured with the client's own "FROM" and "REPLY TO" fields.

HTML OR TEXT EMAILS
Use your creative skills to produce rich HTML email newsletters, without having to worry about text only email clients. Our system sends emails in multipart format, so will automatically be read by HTML, text and AOL clients alike. There is no need to maintain separate HTML and text only lists.

AUTOMATIC BOUNCED EMAIL REMOVAL
We take care of bounced or invalid email addresses, as they are automatically removed, helping to keep lists clean. We allow each email 4 bounces before it is removed from the list, to cater for situations where accounts have been temporarily suspended eg. Hotmail users.

ENTERING SUBSCRIBERS
The subscriber signup procedure can be handled in two ways :-

1) Via subscribe forms that can be placed within your clients' web site.
2) Via an upload utility to import data in bulk files.

Use response forms and scripts on your own server to capture email addresses and personalisation data straight into your account. We provide you with the HTML to drop into your pages, or allow you to POST form data directly from your script.

UNLIMITED PERSONALISATION
Adding a personal touch to your emails can do wonders for the conversion rate! Our system allows you to store forename and surname as well as an unlimited number of extra definable personalisation fields within your account for use in outgoing emails. "Hey Bill" at the top of the email will grab Bill's attention far more than "Dear Customer"!

AUTO UNSUBSCRIBE
Our system includes a URL in all emails that allows a user to unsubscribe automatically. Furthermore the unsubscribe URL has been optimised to avoid inadvertent unsubscribes and at the same time is very straightforward, eliminating user problems during the unsubscribe process.

REFER A FRIEND
Utilise this optional feature when sending emails to allow recipients to refer others to your website/email list. This powerful feature can be used to great effect in boosting subscriber lists.

CREATE E-BROCHURES
The system sends an optional welcome email to new subscribers - use this creatively as an instant e-brochure containing relevant sales information. This is ideal for people that haven't got time to look around your site and want a summary to read later. They will also have a point of reference for you in their inbox.

DOUBLE OPT-IN
If required, use the confirmed double opt-in subscribe method to ensure accuracy of subscriber data. The date stamp and IP address of the subscriber are captured to ensure your compliance with all current email legislation. Please note that double opt-in is an optional feature only, and you can still use single opt-in.

EMAIL MESSAGE TEMPLATES
Save your own email messages as templates which you can use and edit over and over again, or create a new message for instant delivery each time.

HTML EDITOR
The system includes an online HTML editor for making quick changes to existing HTML templates, or to create new ones.

DOWNLOAD YOUR DATABASE AT ANY TIME
Simply download your database of subscribers as a CSV file at any time. Useful if you keep an offline contacts list.

SENDER ID COMPATIBLE
We can make available to you IP addresses and domains of mail servers to add to your SPF record, ensuring full compliance with the Sender ID framework.

SIMPLE ADMINISTRATION
Our easy-to-use web based admin system is very straightforward. Your clients have their own unique login and passwords for "self-servicing" their accounts if required.

CUSTOMER SEGMENTATION
You can split your data into multiple lists - for example a special offers list, a Christmas email list, a latest news list etc, as well as an "all" list. Send targeted emails to specific interest groups.

PRIVACY AND SECURITY
All customer data held within the client's account is under sole ownership of the client. We do not sell, share, or rent this information. Security is a high priority for all applications and data held on our servers. We make use of a sophisticated firewall solution (our firewall systems are certified to the ICSA Firewall Standard), and maintain internal network partitioning to ensure all data is accessible only from machines essential to the operation of the service. Operating systems and anti-virus software are constantly upgraded in line with vendors' updates and security patch releases. Client passwords are stored in encrypted format within the database.